Motorola Solutions offers a variety of complimentary on-demand training courses on critical communications topics. Recorded sessions are available to you anywhere, anytime from any web-enabled device. Our on-demand training allows you to focus on the topics you need NOW.
How do we maximize the value of NG9-1-1 beyond what Next Generation offers from a technical perspective? In other words - how do we ensure the needs of Calltakers in the Next Generation PSAP are met so we do indeed gain the true value of NG9-1-1?
In this three-part series we show PSAPs how to "Clear the fog" and move to the i3 environment in a way that makes sense for your center and your budget. We layout the steps, simply and logically, that are necessary to migrate from legacy to Next Generation 9-1-1 (NG9-1-1). We also present the activities associated with each step so you have a pragmatic way to approach NG9-1-1 implementation from a planning and an investment perspective.
In our first session,
we looked at the first 3 steps in the 9 step process which are the foundation for the NG9-1-1 engine.
In our second session,
we took a deeper dive and examined:
In our final session,
we took a look at:
Our goal is to make the migration to NG9-1-1 as easy for you as possible and help you "clear the fog." After watching the webinar series you can download Clear the Fog - A Fresh Look to Help You Create Your Plan for NG9-1-1. This document offers a new way to think about how to move from where you are today to the i3 environment in a way that makes sense for your center and your budget. The checklists from each session which are simple tools help you plan for NG9-1-1 and for budgeting upcoming changes
In this webinar we share how have we been implementing NG9-1-1 at this point and what is coming down the road. The infrastructure build out, what the impact will be on the user interface, what to expect for multi-media data to the desktop and greater data handling capabilities.
In this session, we took a look at:
When catastrophic events occur, what do you count on? What makes the difference for you? Listen as Teresa Mendoza from San Bernardino County Sheriff's Department and Kristy Taylor and Jerod Hatfield from Washington County 9-1-1 explain what made the difference for them during two of the worst events to hit their community.
The Flood and the Call for Help is a three part webinar series, based on the flood in Washington County, Texas. The series demonstrates how you can use the VESTA® solutions to respond with power and confidence to the citizens you serve.
Whether you are a PSAP Supervisor, Manager, Calltaker or IT Manager, this series offers great training for everyone. It's essentially a mini training course, based on a real-life scenario, that will increase your PSAPs effectiveness in using the VESTA system.
Our first session - featuring VESTA® 9 1-1 and VESTA® SMS demonstrates how to:
Our second session - featuring VESTA® Map and VESTA® Alert demonstrates how to:
Our final session - featuring VESTA® Analytics demonstrates:
This content is appropriate for stakeholders who are actively involved in training for public safety, business resilience and/or Federal operations. There's something to gain by taking part in 5 Surefire Ways to Build Effective End-User Training.
As you know, Emergency Notification technology is a key component within your toolset for responding to public safety emergencies. Many emergency managers adopt a three-phased approach for managing public safety emergencies (prepare, respond, recover)
This training provides best practices and emphasizes the need to adopt a holistic perspective toward your emergency notification program.
In this webinar, we examine a frightening scenario - an active shooter incident. It goes without saying that active shooter events are occurring at an alarming rate, putting us all on guard as we endeavor to protect our communities and workplaces.
To help us be as prepared as possible, we will examine best practices for active shooter preparedness and how your organization can put them into practice. Chris Hunsinger, Senior Telecommunications Technician at PinnacleHealth System in Harrisburg, PA is our guest speaker and will share the processes his team has put in place to address the best practices.
We look forward to having you with us as we learn and share critical information and smarter ways to keep all our communities safe. There is something here for everyone.
ANI Access - This feature shows the ability of the VESTA 9-1-1 solution to display the caller's phone number. A benefit of this feature is if the call becomes disconnected the Calltaker has the ability to call back the disconnected party.
Text-to-9-1-1 - This feature shows the ability of the VESTA 9-1-1 solution to display the caller's phone number. A benefit of this feature is if the call becomes disconnected the Calltaker has the ability to call back the disconnected party.
Pre-Arrival Ali - This feature demonstrates how the VESTA 9-1-1 solution displays if you have multiple calls coming in from the same location.
Call Count by Day Report - This customizable report shows how a PSAP can evaluate their performance and gain insights that they can share. In this demonstration a report of Calltaker Performance by day of week is easily built and provides detailed and summary tables and graphical views.
Call Duration - This customizable report shows how PSAPs can verify the average duration of caller segments for a specific range and criteria. In this demonstration we show how to run the Call Duration Report which provides detailed and summary tables and graphical views.
Location ID - In this demonstration we show the VESTA Map Tools provide a visual tool to confirm the caller's location and provide the call-taker with an accurate address for dispatch.
Dangerous Spill - In this demonstration we verify a caller’s location on the map and use the map to identify the substance spilled. Create a rough plume to show what subdivisions might be affected by the spill.
Map Caller's Location - Easily search for an address in order to map the caller's location and to pass coordinates to 3rd party Web applications like Google Maps Street View.
Quick Notification to Community - In this demonstrate we show how the VESTA Alert solution can be used to send non-emergency, early warning messages to your community during the preparation phase of an incident.
Plume Model - In this demonstration we show how the VESTA Alert solution provides an array of advanced mapping capabilities that aide with the creation of fast, accurate geo-targeted notifications. This includes the ability to respond to chemical spills by generating Hazmat plume models and then use them as the basis for an emergency notification.
Area Definition - We show how to define the notification boundaries using a variety of user friendly map selection tools to quickly identify area at risk and deliver critical information to the affected community.
VESTA® Alert v1.2 provides many exciting enhancements which will increase the success of your population warning and mass notification. Watch the recording to see a demonstration of powerful new features that enhance your ability to quickly and accurately deliver critical information to your citizens.
VESTA® Communicator v5.1 (formerly known as Communicator! NXT solution) provides many exciting enhancements increase the success of your notification program. Bernie Meade demonstrates our new features including: